Every product sent to Amazon FCs must be packaged to withstand normal warehouse conditions. Products must not require additional prep by Amazon staff (unless you've opted into Amazon's prep service, which costs extra). The packaging must protect the product from damage during receiving, stowing, picking, and shipping. Six-sided drop test: packaging must survive a drop from 4 feet on each face.
Standard-size products: under 18" × 14" × 8" and under 20 lbs. Oversize products: up to 108" in length and up to 150 lbs (with surcharges). Oversize products require special handling and typically incur additional prep costs. Single-item boxes over 50 lbs require a 'Team Lift' label and special FC handling.
Hazardous materials (hazmat) including batteries, flammables, and certain chemicals require special documentation and FC approval before shipping. Amazon's ASIN-level hazmat classification determines whether your product qualifies. Never ship hazmat products without prior Amazon approval — doing so results in shipment destruction and potential account suspension.
Before you read the rules: what actually gets shipments rejected
Amazon publishes hundreds of pages of prep requirements. In practice, a
small number of mistakes cause most rejections — and almost all of them
happen at the labelling stage, not the packaging stage.
Across the shipments we prepare at our Claymont, Delaware facility, the
pattern is consistent: a shipment fails not because the seller misunderstood
a rule, but because one unit in a carton of two hundred had a label placed
over a seam, or a carton of mixed ASINs went out without box content
information. The rule was known. The execution slipped on one unit.
That is why the checks below are organised by where things go wrong
rather than by Amazon's own documentation structure.
FNSKU labelling — the single biggest cause of rejection
Every unit entering the FBA network needs a scannable FNSKU unless the
product is enrolled in Amazon's commingled (stickerless) inventory. Getting
the label right is less about the label itself and more about where it goes.
What we check on every unit:
• The label is on a flat surface — not across a seam, corner, curve or
crease. A scanner reads a bent barcode as noise.
• Every other scannable barcode is fully covered. A visible manufacturer UPC
next to an FNSKU means the FC may scan the wrong one.
• The label is not under shrink wrap or inside a poly bag when the bag is
opaque or printed.
• Print quality: black on white, matte, no toner streaks. Thermal labels
fade if they touch heat or solvent — we store printed labels away from both.
• For poly-bagged units, the label goes on the outside of the bag,
positioned so the bag's own seal does not sit across the barcode.
Sellers shipping direct from a manufacturer in China or Türkiye often ask
the factory to apply FNSKU labels. That works, but ask for a photo of a
labelled unit before the full run is produced. Correcting 3,000 mislabelled
units after they land in the US costs more than the prep itself.
Poly bagging — thickness, warnings and seals
Poly bags are required for anything that could be soiled, damaged or
separated in the FC. The requirements that trip people up:
• Bags must be transparent enough for the barcode to scan through, or the
label goes on the outside.
• A suffocation warning is required once the bag opening reaches a certain
width — Amazon publishes the current threshold, and it has changed before.
We print the warning on every bag regardless of size, which removes the
question entirely.
• The bag must be sealed, not folded over. An open bag counts as unsealed.
• Bags should be cut close to the product. Excess plastic bunches under the
label and lifts the barcode off flat.
Cartons, weight limits and box content
Two carton-level failures account for most of the rest:
Overweight cartons. Standard cartons have a weight ceiling.
Above it, the carton needs a team-lift marking; higher still, a mechanical-lift
marking. The exact figures are in Seller Central and are worth checking each
quarter. Where a carton is close to the line, we split it — a shipment held
for reweighing costs more time than one extra box costs in freight.
Missing box content information. If a carton holds more
than one ASIN, the FC needs to know what is inside before it opens the box.
That comes either from a 2D barcode on the carton or from manually entered
box contents in the shipment plan. Cartons that arrive without it get set
aside, and Amazon may charge a manual processing fee per unit.
Expiration dates and lot-controlled goods
Anything with an expiry date — supplements, cosmetics, food-adjacent
goods — carries extra rules. The date must be printed in a format the FC can
read, on the unit and on the carton. Amazon also requires a minimum remaining
shelf life at the moment of receipt, not at the moment you ship. Freight time
counts against you.
This is the category where we most often tell a seller to slow down. If
the remaining shelf life is marginal, a two-week ocean delay turns an
acceptable shipment into a disposal.
Bundles, multipacks and sets
A bundle is one sellable unit with one FNSKU, not several units shipped
together. It has to arrive at the FC in a state where a picker cannot
accidentally separate it. That means:
• The components are physically held together — bagged, shrink-wrapped
or boxed as one.
• The outer packaging carries a "Sold as Set — Do Not Separate" marking.
• Only the bundle's FNSKU is scannable. Component barcodes are covered.
Sellers frequently create a bundle listing and then ship the components
loose, expecting the FC to assemble them. The FC will not. Those units get
received as individual products or rejected outright.
Hazmat and restricted goods
Hazardous materials need Amazon's approval at the ASIN level before
they ship. Lithium batteries, aerosols, flammables and many cleaning products
fall in scope. Shipping without approval risks destruction of the inventory
and action against the account.
Separately from Amazon's rules, our own facility is not licensed for
regulated hazmat — see our restricted
products page for what we can and cannot receive, and what we need to
see before saying yes.
A note on exact figures
We have deliberately not printed every threshold on this page. Amazon
revises weight ceilings, poly bag dimensions and shelf-life minimums, and a
guide that states a number confidently is wrong the moment the number
changes. The categories above are stable; the figures are not. Check the
current values in Seller Central under Shipping and returns before
a large run, or ask us and we will confirm against what the FCs are enforcing
this month.
Frequently asked questions
Can my supplier apply FNSKU labels instead of you?
Yes, and for large volumes it is usually cheaper. Ask for a photo of a
labelled unit before the run starts, and have the first carton checked on
arrival. We inspect supplier-labelled goods at no extra charge.
What happens if a shipment is rejected?
We review it with you and identify the cause. Where the issue originated in
our prep, we rework and re-submit it at no additional prep charge.
Do you create the shipment plan?
Yes. We create the plan in Seller Central on your behalf, palletise, book the
carrier and send you the tracking. Average time from arrival at our dock to
dispatch is 48 hours.
Can you handle oversize items?
Yes, priced separately. Send dimensions and weights and we will quote before
anything ships.