Warehouse Services Agreement
The terms on which we receive, prepare, store and ship your goods — and the letter marketplaces ask for.
- 1. Parties & Scope
- 2. Services We Provide
- 3. Term, Suspension & Termination
- 4. Your Responsibilities
- 5. Our Responsibilities
- 6. Fees & Payment
- 7. Title, Risk & Warehouse Lien
- 8. Discrepancies, Damage & Claims
- 9. Insurance & Limitation of Liability
- 10. Inactive & Abandoned Goods
- 11. Confidentiality
- 12. Force Majeure
- 13. Independent Contractor Status
- 14. Governing Law & Disputes
- 15. Notices, Amendments & Entire Agreement
- 16. Signatures
- 17. Marketplace Storage Confirmation Letter
Please read this first. This page publishes the standard terms on which QuickShipment stores and prepares goods. It becomes a binding agreement only when both parties have signed a copy — publication here is not a signature. We are a logistics provider, not a law firm, and nothing on this page is legal advice. Before you rely on this document for your own business, have it reviewed by a lawyer qualified in your jurisdiction.
1. Parties & Scope
This Warehouse Services Agreement (the “Agreement”) is entered into between:
| Provider | SECA Group LLC, trading as QuickShipment, a limited liability company registered in the State of Delaware, with its facility at 950 Ridge Rd. STE D11, Claymont, Delaware 19703, United States (“QuickShipment”, “we”, “us”). |
| Client | [ Legal name of business or individual ] [ Registered address ] [ Country of registration ] · [ Tax / registration number, if any ] (“Client”, “you”). |
| Effective date | [ DD Month YYYY ] |
This Agreement covers the receiving, inspection, preparation, storage, outbound dispatch and returns handling of goods that you own and send to our Delaware facility. It does not cover freight forwarding, customs brokerage, importation, or the sale of your goods.
2. Services We Provide
We provide the services you select from our published service list, which may include:
- Receiving and logging — counting, photographing and recording each inbound shipment.
- Preparation to marketplace specification — FNSKU and barcode labelling, poly-bagging, bubble wrapping, carton preparation, bundling and kitting.
- Storage — pallet or shelf storage in our Claymont facility.
- Outbound dispatch — shipment plan creation, palletisation and carrier hand-off.
- Returns handling — receipt, inspection, grading, and disposition of returned units on your instruction.
Services not listed in your quotation are not included. We may decline any individual request that would breach law, marketplace policy, our insurance terms, or the safety of our facility and staff.
3. Term, Suspension & Termination
3.1 Term. This Agreement runs month to month from the effective date. There is no minimum term, no minimum volume and no setup fee.
3.2 Termination for convenience. Either party may terminate on thirty (30) days’ written notice. On termination you must instruct us where to send remaining inventory and pay all outstanding charges, including the cost of the outbound shipment.
3.3 Suspension. We may suspend services immediately, on written notice, if payment is overdue, if goods arrive that fall under our restricted list, or if we reasonably believe continuing would expose either party to legal liability. We will tell you why and what is required to resume.
3.4 Termination for cause. Either party may terminate immediately if the other commits a material breach that is not cured within fifteen (15) days of written notice.
4. Your Responsibilities
4.1 Ownership and right to sell. You confirm that you own the goods or are authorised to store and sell them, and that they do not infringe any third party’s trademark, copyright, patent or other right.
4.2 Restricted goods. You will not send goods that appear on our restricted and prohibited products list without our prior written approval. This list forms part of this Agreement and may be updated; we will give notice of material changes.
4.3 Advance notice and accurate data. You will give us advance shipping notice, accurate SKU and ASIN data, unit counts, and any handling requirements before goods arrive. Costs caused by missing or incorrect data are yours.
4.4 Import compliance. You are the importer of record for goods entering the United States. You are responsible for customs declarations, duties, tariffs and any regulatory approvals. QuickShipment does not act as importer of record, customs broker or consignee of record unless separately agreed in writing.
4.5 Marketplace compliance. You remain responsible for your own seller accounts, listings, and compliance with the policies of Amazon, eBay, Walmart or any other marketplace you use.
4.6 Insurance on your goods. You will maintain your own insurance covering the full value of your goods while in storage and in transit. See section 9.
4.7 Contact and payment details. You will keep your contact, billing and payment information current.
5. Our Responsibilities
5.1 Receiving. We receive inbound shipments during warehouse hours, Monday to Friday, 9:00 AM to 5:00 PM Eastern Time, excluding United States public holidays. Receiving and logging are provided at no charge.
5.2 Logging. We aim to count, photograph and record each shipment within 24 hours of arrival and to notify you of the recorded quantities.
5.3 Preparation turnaround. Our average turnaround from arrival to dispatch is 48 hours. This is an operating average and a target, not a guaranteed delivery time. Units awaiting your approval, awaiting materials, or requiring non-standard handling are excluded.
5.4 Facility. We keep the goods in a secured, access-controlled commercial facility and handle them with the care a competent warehouse operator would use.
5.5 Records. We maintain inventory records and make them available to you through your account dashboard.
5.6 Notification. We will tell you promptly if we identify a shortage, overage, damage or any other discrepancy on receipt.
6. Fees & Payment
6.1 Rates. Fees are those set out in the quotation or rate card issued to you, which forms part of this Agreement. Published indicative rates — for example storage from $3.00 per pallet per day depending on volume — are shown on our website and may change with notice.
6.2 Payment terms. Charges are payable in advance of the relevant service. We are not obliged to begin or continue work on unpaid invoices.
6.3 Currency and taxes. All amounts are in United States dollars. Delaware charges no state sales tax; you remain responsible for any tax obligation arising in your own jurisdiction.
6.4 Disputed charges. Tell us within ten (10) business days of the invoice date if you dispute a charge. Undisputed amounts remain payable.
6.5 Rate changes. We will give at least thirty (30) days’ written notice of any increase to your rates.
7. Title, Risk & Warehouse Lien
7.1 Title. Title to the goods remains with you at all times. We hold them as bailee. We do not purchase, own or resell your goods, and we are not the seller of record.
7.2 Lien. We may retain goods in our possession as security for unpaid charges relating to those goods, to the extent permitted by Article 7 of the Delaware Uniform Commercial Code. We will give written notice before exercising this right.
Note for review: the scope and enforcement procedure of a warehouseman’s lien is governed by statute. Ask your attorney to confirm the wording of this clause and the notice periods that apply.
8. Discrepancies, Damage & Claims
8.1 Inbound discrepancies. Our recorded count on receipt is the count we work from. If you believe it is wrong, tell us within ten (10) business days of the receiving notification.
8.2 Claims. Claims for loss or damage must be submitted in writing within thirty (30) days of the date you knew, or should reasonably have known, of the loss, with supporting documentation of the goods’ cost value.
8.3 Carrier loss. Once goods are handed to a carrier, claims for loss or damage in transit lie against that carrier under its own terms. We will provide the documentation you need to make that claim.
8.4 Valuation. Where we are liable, loss is valued at your documented cost of the goods, not at retail or marketplace price, and not including lost profit, lost sales rank or account penalties.
9. Insurance & Limitation of Liability
9.1 Our insurance. QuickShipment maintains warehouse legal liability insurance covering goods in our custody. Insurer: [ Insurer name ]. Policy limit: [ Amount and per-occurrence / aggregate basis ]. A certificate of insurance is available on request.
9.2 Your insurance. Our policy responds only where we are legally liable. It is not a substitute for insurance on your own goods, and it does not cover ordinary business risks such as market value changes or marketplace decisions. You should insure your inventory for its full value.
9.3 Limitation. Except in cases of gross negligence or wilful misconduct, and to the fullest extent permitted by law, our total liability arising out of this Agreement is limited to the lower of (a) the documented cost value of the affected goods, or (b) the applicable limit under our insurance policy.
9.4 Excluded losses. Neither party is liable for indirect, incidental, special or consequential loss, including lost profit, lost revenue, lost sales rank, suspension of a marketplace account, or reputational harm.
9.5 Indemnity. You will indemnify us against third-party claims arising from the goods themselves, including product liability, intellectual property infringement, and regulatory non-compliance, except to the extent the claim arises from our own negligence.
Note for review: sections 9.1 and 9.3 must match your actual policy. Enter the insurer and the limit exactly as they appear on your certificate, and ask your broker to confirm that the wording of 9.3 does not conflict with the policy’s own terms.
10. Inactive & Abandoned Goods
If your account has unpaid charges and we receive no disposition instruction for ninety (90) days after written notice to your last known email address, we may treat the goods as abandoned and sell, donate or dispose of them to recover outstanding charges, applying any surplus to your account. We will send at least two written notices before doing so.
11. Confidentiality
Each party will keep the other’s non-public commercial information confidential and use it only to perform this Agreement. This does not apply to information that is already public, independently developed, or required to be disclosed by law. This obligation survives termination by two (2) years.
12. Force Majeure
Neither party is liable for delay or failure caused by events outside its reasonable control, including natural disaster, fire, flood, war, civil unrest, epidemic, labour action, carrier failure, utility or network outage, or government action. The affected party will notify the other promptly and resume as soon as practicable.
13. Independent Contractor Status
We act as an independent contractor. Nothing in this Agreement creates a partnership, joint venture, agency or employment relationship. We are not your agent, your legal representative, the seller of record, or the importer of record, and we make no representation to any marketplace on your behalf except where we issue the confirmation letter described in section 17.
14. Governing Law & Disputes
This Agreement is governed by the laws of the State of Delaware, United States, without regard to conflict of law rules. The parties will attempt in good faith to resolve any dispute by negotiation. Failing that, the courts of the State of Delaware have exclusive jurisdiction.
15. Notices, Amendments & Entire Agreement
15.1 Notices. Written notice may be given by email to the addresses recorded in your account and to info@quickshipment.co, and is deemed received on the next business day.
15.2 Amendments. Amendments must be in writing and signed by both parties, except for rate changes made under section 6.5 and updates to the restricted products list under section 4.2.
15.3 Assignment. Neither party may assign this Agreement without the other’s written consent, which will not be unreasonably withheld.
15.4 Severability. If any provision is held unenforceable, the remainder stays in force.
15.5 Entire agreement. This Agreement, together with the quotation or rate card and the restricted products list, is the entire agreement between the parties and replaces any prior understanding on the same subject.
16. Signatures
This Agreement takes effect when signed by both parties. An electronic or scanned signature has the same effect as an original.
| QuickShipment (SECA Group LLC) Name: ______________________ Title: ______________________ Signature: __________________ Date: ______________________ |
Client Name: ______________________ Title: ______________________ Signature: __________________ Date: ______________________ |
17. Marketplace Storage Confirmation Letter
Amazon, eBay and Walmart sometimes ask a seller to prove that a third-party warehouse holds their inventory. That is a separate document from the Agreement above, and it works differently.
Important: this letter is valid only when we issue and sign it. Please do not complete it yourself and submit it to a marketplace — an unsigned or self-completed copy is not evidence of anything, and presenting it as if we had issued it could put your seller account at risk. Email info@quickshipment.co with your seller details and we will issue a signed copy, usually the same business day.
We also cannot promise that any marketplace will accept it. Each platform sets its own verification requirements and changes them without notice.
The template we use reads as follows:
|
SECA GROUP LLC — trading as QuickShipment Date: [ DD Month YYYY ] To whom it may concern, This letter confirms that [ Client legal name ], of [ Client registered address ], holds an active storage and fulfilment arrangement with QuickShipment (SECA Group LLC). Under that arrangement we receive, store and prepare inventory owned by [ Client legal name ] at our commercial warehouse at 950 Ridge Rd. STE D11, Claymont, Delaware 19703, United States. The arrangement has been in effect since [ start date ] and remains in effect as at the date of this letter. Marketplace seller account reference, where provided by the client: [ Marketplace ] — [ Seller ID or store name ]. QuickShipment acts solely as a third-party logistics provider. We are not the owner of the goods, the seller of record, or the importer of record. We are happy to answer any question about this confirmation at the contact details above. Sincerely, |
Questions
SECA Group LLC (trading as QuickShipment)
950 Ridge Rd. STE D11, Claymont, Delaware 19703, United States
Email: info@quickshipment.co
Phone: +1 (302) 498-3553