Restricted & Prohibited Products

Before you ship, check your product against this list. Some categories we cannot accept at all. Others we can handle once we have seen the paperwork. If your product is not listed, ask us — that is faster than a rejected delivery.

6Not accepted

8Needs prior approval

We cannot accept these

These are refused at the dock. If they arrive without notice we will hold the shipment and contact you, and return or disposal costs fall to you.

Hazardous materials (DOT hazmat)

Flammable liquids and solids, compressed gases, corrosives, oxidisers, toxic substances and anything requiring a DOT hazard class or UN number.

Why we refuse itOur facility is not licensed for regulated hazmat storage or handling.

Firearms, ammunition and weapon components

Firearms, receivers, magazines, ammunition, primers, black powder, explosives, fireworks and replica or airsoft firearms.

Why we refuse itWe do not hold an FFL and do not handle any item in this category.

Alcohol, tobacco and vaping products

Beer, wine, spirits, cigarettes, cigars, loose tobacco, e-liquid, vape devices and nicotine pouches.

Why we refuse itThese require TTB, state and PACT Act licensing we do not hold.

Controlled substances, cannabis and CBD

Prescription medication, controlled substances, cannabis, THC and CBD products in any concentration, including hemp-derived.

Why we refuse itState and federal rules conflict and change; we stay out of this category entirely.

Perishable, chilled and frozen goods

Fresh food, refrigerated or frozen items, live plants, seeds, live animals and anything requiring cold chain.

Why we refuse itWe have no temperature-controlled or cold-chain storage.

Counterfeit, stolen or recalled goods

Replica branded goods, items infringing a trademark or copyright, stolen property and products under an active safety recall.

Why we refuse itNon-negotiable. We report and hold any such inventory.

These need prior approval

We can often handle these — but only after we have reviewed the paperwork. Send us the details before your supplier dispatches anything.

Lithium batteries and battery-powered devices

Loose lithium-ion or lithium-metal cells, power banks, and devices with batteries installed or packed alongside.

What we need from youDevices with batteries contained in equipment are usually workable. Loose cells and power banks generally are not. Send us the UN 38.3 test summary and SDS before you ship.

Supplements, vitamins and ingestibles

Dietary supplements, vitamins, protein powders, herbal products and anything intended for ingestion.

What we need from youShelf-stable, sealed and FDA-compliant labelling only. We need the product label, expiry policy and lot tracking requirements up front.

Cosmetics, skincare and personal care

Creams, serums, colour cosmetics, fragrance and personal care items.

What we need from youGenerally fine. Fragrance and nail products containing alcohol or acetone may fall under hazmat rules — send the SDS and we will confirm.

Medical devices and diagnostics

FDA-regulated Class I–III devices, test kits and diagnostic equipment.

What we need from youClass I devices are usually workable. Class II and III need review of your FDA registration and any UDI or lot-tracking obligations.

High-value goods

Jewellery, precious metals, watches and any single unit over $500.

What we need from youPossible, but it changes our storage and insurance arrangements. Tell us the unit value and monthly volume before you ship.

Oversized and heavy items

Single units over 50 lb (23 kg) or longer than 60 in (152 cm).

What we need from youWe handle oversized goods, but they are priced separately and need dock scheduling. Send dimensions and weights for a quote.

Aerosols and pressurised containers

Spray cans, compressed air dusters and pressurised cosmetic products.

What we need from youDepends entirely on the propellant and pressure rating. Send the SDS before shipping — many are classed as hazmat.

Age-restricted and adult products

Products requiring an age check at delivery or restricted by marketplace policy.

What we need from youHandled case by case. Marketplace policy usually decides this before we do.

A note on this list

This list reflects what our Claymont facility is licensed and equipped for. It is not a summary of marketplace policy — Amazon, Walmart, eBay and others maintain their own restricted-product rules, which are stricter in places and change often. Meeting our requirements does not mean a marketplace will accept the product. Check both.

Last reviewed: Q2 2026

Frequently Asked Questions

Which products does QuickShipment not accept?
Hazardous materials classed as DOT hazmat, firearms, ammunition and weapon components, alcohol, tobacco and vaping products, controlled substances including cannabis and CBD, perishable, chilled or frozen goods, and anything counterfeit, stolen or under recall. These are refused on arrival rather than stored.

Which products need approval before shipping?
Lithium batteries and battery-powered devices, supplements, vitamins and ingestibles, cosmetics, skincare and personal care, medical devices and diagnostics, high-value goods, oversized and heavy items, aerosols and pressurised containers, and age-restricted or adult products. Send the details and we confirm in writing before you ship.

What happens if a restricted item arrives without approval?
We quarantine the unit and contact you the same business day. You can pay return freight or authorise disposal at $1.25 per unit. We do not forward it to a marketplace on your behalf.

Does clearing your list mean Amazon will accept the product?
No. Amazon, Walmart and eBay maintain their own restricted-product policies and those are stricter in places. Our list covers what our Claymont facility is licensed and equipped for. Check both before you buy inventory.

Not sure where your product falls?

Most questions take one message to settle. Tell us what you sell, send a product page or spec sheet, and we will confirm in writing before you ship a single unit. Checking costs you nothing; a refused delivery costs freight both ways.

Ask about your product See what we do handle