QuickShipment handles Amazon FBA and ecommerce returns at our Claymont, Delaware warehouse. Inspect, grade, relabel, and restock returned units within 48 hours. $5/unit.
Returns are inevitable in e-commerce — the average US return rate is 20-30%. QuickShipment's returns processing service ensures every returned unit is evaluated, documented, and actioned quickly. Our process: receive the returned unit at our Claymont, Delaware dock; photograph the unit and its packaging; inspect for damage, defects, and completeness; grade as sellable, refurbishable, or unsellable; relabel with new FNSKU (if applicable); restock to your sellable inventory or hold per your instructions. You receive a photo inspection report for every return batch.
Returns processing: $5.00 per unit. This includes receipt, inspection, photography, grading, and reporting. Relabeling is included if needed. Additional services (repackaging, component replacement) quoted separately.
We also accept Amazon removal orders — inventory that Amazon has flagged as unfulfillable or that you've chosen to remove from FBA. We receive, inspect, and either restock or dispose per your instructions.